How to rent a car for repair and then not regret it
Unfortunately, not all car service employees work conscientiously, there are frequent cases of theft of things from the passenger compartment or the trunk of a car handed over for repair. Therefore, experienced motorists are advised to take out of the car everything that may be of at least some value (up to a first aid kit and a fire extinguisher, because, judging by the stories, they also sometimes disappear).
Rarely, but still there are cunning masters who change the factory battery for the same, but completely "dead"
If possible, it is worth rewriting the battery number. Rarely, but still there are cunning masters who change the factory battery for the same, but completely "dead". And if the substitution is not discovered immediately, it can cost the owner a pretty penny.
Another issue that should be given special attention when handing over for repair is the condition of the car. Together with the inspector, carefully inspect the car, in the acceptance report, record all existing defects of the body, windshield, bumpers, etc.
By the way, it is more profitable for the owner to take a clean car for repair: there were cases when, in response to a claim about scratches or dents on the body, the dealer stated that the damage, they say, was already on the car, it was just that they were not visible under a layer of dirt.
If you rent a car for a long time, try not to come to the service with a full tank. Calculate that it is enough for the road to the service station and back, if necessary, fix the fuel level in the acceptance certificate. If this is not done, the "surplus" of gasoline / diesel can simply be drained in the service.
As accurately and clearly formulate the reason for your call to the service. At the same time, if you are not strong in technology or are not completely sure of the diagnosis, do not write in the order-order "It is necessary to change the shock absorbers", confine yourself to the wording "It is required to eliminate the knock in the rear of the car." At your request, the shock absorbers, of course, will be replaced, but if the problem was not in them, it will turn out to be a waste of money.
Repair takes longer than 2 weeks: where to go?
14 days have passed. They stubbornly refuse to give you the repaired equipment. This may be a reason to get hold of a new device. Because in this case, the defect identified in your product can be considered significant. What does this mean by law? This is a drawback that makes it impossible for the intended use of the product. It is precisely “problems that take more than 14 days to fix” that are considered a sign of a significant deficiency. And then you can:
- Break the contract and return the money.
- Demand to replace the goods with a similar one (if the seller has it).
To act in this direction, if you are not given the equipment for repair, ask the service center for an act of the technical condition of the goods, indicating that "it is impossible to repair within the time limits established by law for such and such a reason." And on its basis, you contact the seller with a request to terminate the sales contract (refund) or with an application for the exchange of goods.
Self-repair instructions
There are several typical breakdowns that are eliminated without the involvement of third-party specialists. If the machine stops working, then you need to:
- Turn the ignition key again.
- Check the charge level in the battery.
- Check if the battery wires are connected.
If the equipment has stopped moving, then you will need:
- Shift the drive select lever out of neutral and indicate direction.
- Move the equipment to a more level surface. Scrubber driers stop running if tilted too far.
- Turn off the equipment and wait at least five minutes.This will be required in cases where the built-in thermal protection has been triggered.
Also, a sudden stop of the device may be caused by discharged batteries. If the brushes stop spinning, then you need to:
- Turn off the machine for 5-10 minutes. This will be required in the event of overheating of the electric motor or tripping of thermal protection.
- Check the condition of the brushes. Lack of torsion may be due to debris trapped in the mechanism and burned-out wiring.
- Place the machine on a level surface.
- Check the condition of the drive belt and, if necessary, replace the part.
If no cleaning solution is supplied, it is necessary:
- Check the solution level in the tank.
- Clean the waste water tank and fill with new solution in a suitable container.
- Open the solution flow control valve.
- Clean the detergent supply connections.
There are several reasons for the low suction power. Some breakdowns that lead to similar consequences cannot be eliminated on their own. In case of a decrease in the suction power of dirty water, you need to:
- Check the correct connection of the hose to the suction bar.
- Clean the pipes from dirt.
- Clean the tank with contaminated solution.
- Close the lid.
- Check battery connection and motor function.
If, after passing the machine, moisture or dirty stains remain on the floor, then you need to clean the suction bar or check that this part is installed correctly.
How to take a car out of repair so that it does not turn into new expenses
When accepting a car after repair, you must always remember that claims and questions are accepted strictly before signing the acceptance certificate. As soon as you put your signature on this document, you automatically agree that you have no claims to the dealer.
If you do not understand what and why was replaced in your car, feel free to ask the service workers about it
First, inspect the car visually, check the condition of the paintwork, glass, bumpers, etc. Make sure the interior is clean. Open the trunk and check for the spare wheel and other items that you left there.
Secondly, make sure that all parts included in the work order have actually been replaced. You should be shown (and in some cases returned) not only old parts (there were cases when spare parts from a completely different car were put in the trunk!), But also new ones that were on the car. If the installed parts are not visible on visual inspection, do not hesitate to ask for a lift service.
Third, make sure that the cause of the problem has indeed been eliminated. If you need a short trip to check, a service manager can go with you.
Also, don't be afraid to ask questions. If you do not understand what and why was replaced in your car, feel free to ask the service workers about it. In the end, you paid money for this service (and more often than not, rather big money), so you have the right to receive a detailed report on the work done. Remember that you are not showing your tediousness, but only demanding what you are supposed to. In serious and large-scale services, employees also understand this, so questions from clients cause neither irritation nor contempt in relation to the "dull" client.
If, as a result of the checks and inspections, you have no complaints about the repair and the work of the service, you can safely sign the documents and leave in a serviceable car. However, if, as a result of the repair, you still have complaints about the service, be sure to inform the manager about this and do not sign the papers until all the controversial points are settled.
Remember that when you hand over a car for repair or receive it at a service station, it is the attention to detail and a clear knowledge of your rights that will allow you to get the car safe and sound.
Three months have passed, there is no equipment. What to do?
Didn't the letters and complaints help? Then you have three ways to solve the problem:
- Reach out to consumer advocates. Provide the inspectors of the territorial food safety department with a description of the identified deficiencies, a copy of the warranty for the goods, a copy of the technical passport with a stamp on the date of sale; a copy of the document certifying the fact of the purchase of the goods; a copy of the appeal to the seller. Do not forget about the documents confirming that the service center (or the seller) received the complaint, give them a copy of the replies received (if any). You can contact the inspectors by email by attaching scans. You can find their contacts on the official website of the department. They are obliged to answer you within a month. The total period for resolving issues is no more than 45 days.
- To scare "I'm going to the newspaper now." “Sharashkin's offices” do not like to be in the spotlight of the press. Large equipment stores that do not behave respectably do not like to act in such a "movie" either. You can also threaten that now you will ruin their reputation on all sites on the network, leaving excellent reviews wherever possible.
- Go to court. The statement of claim shall be accompanied by evidence substantiating the claim: a copy of the document certifying the fact of the purchase of the goods; a copy of the technical passport or other document that replaces it, with a mark on the date of sale, etc. The court for such claims is free of charge. Consumers were exempted from paying court fees for claims related to violation of their rights. A civil case by way of action proceeding shall be considered by the court no more than two months from the date of the commencement of proceedings on the case.
And do not forget to thoroughly check the goods that came to you from repair. The service center or the seller must demonstrate the operation of the equipment. The goods must be sealed. And remember that the warranty period for your equipment is extended by the time that the product is being repaired. Know your rights and always ask sellers and craftsmen to abide by the letter of the Law!
Technique without guarantee
If the warranty period has already expired, you have one way - to the service center. The main thing is to choose a normal master according to the reviews. After reading the comments, you are convinced that people are not always honest. The worst that can wait is that the non-working product will be returned, having pulled out the normal filling from it.
- Collect all the necessary "papers" at once. Only if they are available will you be able to make legal claims.
- Never give a technician for repairs without receiving a receipt in return. Do not get fooled by phrases like "we'll see, you come up tomorrow." Where is the guarantee that tomorrow you will be given the equipment at all. Wouldn't they say “nothing happened”?
- You are required to issue a receipt: “7-guarantor”. It should include the name of the subject, its address, identification code, contact information. Information can be contained in the stamp of the enterprise. Check the date of acceptance, repair period, your name, address, contact phone number, order name, description, characteristics of work. The cost of the order is according to the estimate or the calculation of the cost.
- The repair receipt must contain a detailed description of the equipment: brand, model, serial number, appearance. If there are chips, scratches, other damage, this must be indicated. If there is nothing, it is recorded in the document. So you can make a claim to the service center if they give you a phone with a broken screen.
- These documents contain data on the used components, spare parts, materials (customer or contractor) and their cost. The cost of the order is confirmed by the signature of the customer, and the amount of funds received is confirmed by the signature of the workshop representative.
- The service center will give you one copy of the receipt, and they will keep the second for themselves. Only having the appropriate receipt in hand will you be able to influence the repair bureau in the legal field.
In what cases it is worth contacting specialists
As noted, it is possible to independently repair breakdowns in cleaning equipment, provided that the defects did not affect electric motors and other important components. If there are malfunctions in the motor, battery or electronic control unit, then you need to contact a specialist. In particular, such assistance will be required when the built-in batteries are not fully charged.
Scrubber driers do not fail immediately. Serious problems are usually preceded by signals that warn of an imminent malfunction. These may be changes in the nature of the device's operation (new sounds, uneven movement, and so on). In such situations, it is recommended to carry out a comprehensive diagnostics of the equipment in order to avoid costly repairs.
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How to remove scratches
You can remove the detected defects using improvised or specialized means. In the presence of serious damage, it is allowed to combine several methods.
Special marker
A marker was created for processing the polished surface, which allows you to restore the attractive appearance of the product. The principle of the marker is the penetration of microparticles into cracks and the subsequent filling of the scratch. The marker is colorless and has a consistency similar to that of paints and varnishes. The applied substance on the surface is not washed off with water and provides protection against new scratches.
Wax
Furniture wax is a versatile remedy for removing scratches on wood products. You can use wax on laminated and varnished surfaces.
Soft
The soft wax makes the wood surface smoother and gives the wood structure the desired shade. The product does not need to be pre-mixed and is offered ready-to-use. It is enough to apply wax to the damaged area, remove the excess and after 15-20 minutes finish polishing with a cotton material.
Solid
A hard type of wax is suitable for the restoration of wooden furniture with large defects. Unlike soft wax, hard wax is thicker and is applied to the material previously melted with a soldering iron. After application, the excess material is removed with a spatula, and the coating is carefully polished.
Shoe polish
Small scratches on the table and other furniture can be hidden with a shoe polish
It is important to choose a cream that matches the shade of the surface to be treated. This method is suitable as a temporary solution to the problem, since after a few damp cleaning the scratches will be visible again.
Brewing black tea
Shallow lesions can be masked with black tea infusion. A cotton pad is soaked in a saturated color liquid and the damaged areas are wiped. The welding method for removing scratches is suitable for dark colored items.
Furniture "bar"
A specialized tool called "Shtrih" was created for application to wood and laminated coatings. To hide a defect on the surface of a countertop made of plywood, MDF and other materials, you need to select the "Bar" of the desired shade. The use process is as follows:
- the coating is pre-cleaned from dust and dirt;
- the product is thoroughly shaken and applied to the surface in several layers;
- 15 minutes after application, wipe the surface with a damp cloth.
Iodine or machine oil
Scratches on dark wood furniture can be removed with iodine or machine oil. It is enough to dip a cotton swab in one of the substances and walk over the defect. When working, rubber gloves should be used to protect the skin of the hands.
Major breakdowns of cleaning equipment
To understand the causes of breakdowns, you should consider the principle of operation of floor cleaning machines. Such equipment operates according to the following scheme: the motor drives the rotary brushes, which are supplied with water from a reservoir mixed with a cleaning agent.Moisture is evenly distributed over the floor as the machine advances. The contaminated water is then removed using a scraper located at the rear and drawn into a special tank by a vacuum pump.
In some models, the tanks for the cleaning solution are combined into one housing. This design increases the maintenance costs of the cleaning equipment.
Basically, the following malfunctions are detected in floor cleaning machines:
- The brushes stopped spinning. This happens in the event of a breakdown of the drive mechanism, which often requires replacement with a new one.
- Interruptions or interruptions in the supply of detergent solution. This problem occurs due to contamination of the corresponding hose. In such cases, it is sufficient to clean the pipe.
- Low suction rate of dirty solution from the floor. This "symptom" indicates a breakdown in the associated motor that powers the pump. Replacement of the part will be required if the motor is burned out.
- The suction or brush driving mechanisms stopped turning off. This problem is caused by malfunctions in the electronic control unit.
- The battery has stopped charging. The battery also needs to be replaced.
During the operation of floor cleaning machines, other malfunctions occur, some of which can be eliminated on your own.
How not to get caught
The road of courts and correspondence with authorities is long. It's easier not to get caught in the scammers' network right away. Therefore, play it safe immediately before going to the service center.
- Check how long it has existed. Did he show up yesterday? Where are the guarantees that it will not close tomorrow.
- Ask for company registration documents. You can check whether such an entrepreneur is really registered in the state register of entrepreneurs. It's free. Because if the seal of the service center is fake, no one will be responsible for your laptop.
- Take a picture of your equipment when you hand it in for repair. It is desirable that the date of the shooting is displayed on the photo. Take a picture along with the technique acceptance act.
- Renting out a laptop? Try to find a list of equipment, what kind of filling is inside. Ideally, immediately enter the complete set in the receipt. So that you can later claim it from the service center if you find another processor.
- If after a day or two the technique stops working again, first try to negotiate "peacefully". As they say, "stick your nose" into an unsolved problem. You see that this does not help - send a written request for elimination of deficiencies and go to emergency measures.
The process is difficult and unpleasant. But the main thing is to document everything correctly in order to be able to protect your rights.
"Evrosklad" offers repairs and spare parts for floor cleaning machines from leading manufacturers
Our cooperation is just beginning with the sale of equipment for the warehouse.
This means that by purchasing high quality scrubber driers, you can also count on full warranty and post-warranty support of your equipment. Our specialists will fully provide services related to ensuring the stable and long-term operation of your fleet of floor cleaning machines:
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Scrubber drier Tennant (Tennant)
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Scrubber Karcher (Karcher)
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Scrubber drier Nilfisk (Nilfisk)
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Scrubber drier Eureka (Eureka)
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Scrubber drier Numatic (Numatic)
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Scrubber dryer Taski (Tuski)
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Scrubber LavorPro (LavorPro)
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Scrubber drier Cleanfix
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Scrubber drier Dulevo (Dulevo)
Repair and adjustment of a scrubber drier is a matter of professionals.
Professional repair of cleaning equipment with our company is not only fast, high-quality, but also very attractive in material terms. Our specialists have extensive experience in the repair of various cleaning equipment. We will diagnose the scrubber drier and, if necessary, repair it. Just call our company on the phone and place your order. We will not keep ourselves waiting long.Our company gives a guarantee for repair work carried out by our specialists.
Order services for maintenance and repair of floor cleaning equipment by phone:
Phone in Moscow +7 (495) 506 66 13
in Saransk 8-927-173-42-15
Repair of Cleanfix scrubber driers includes
- Departure to the place of operation of the Cleanfix floor cleaning equipment for maintenance, fault diagnosis, repair
- Diagnostics and assessment of the feasibility (profitability) of the repair of the scrubber drier
- Selection of spare parts necessary for the repair of the Cleanfix scrubber (Eureka)
- Coordination of the cost and timing of the repair with the customer
- Directly repair after approval of the cost and terms of repair
- Warranty for work performed 60 (Sixty) days from the date of transfer to the customer
* The cost of repairs may vary depending on the configuration of the model of the Cleanfix scrubber | |
Types of repair work | Price per operation from * |
---|---|
Replacing the rubber bands of the scrapers | RUB 1,400 |
Replacing brushes | RUB 500 |
Replacing the hoses for filling / draining fluid | RUB 500 |
Replacing / cleaning the fluid filter | 750 RUB |
Replacement of driving wheels | RUB 1,500 |
Replacement of support wheels | 750 RUB |
Replacing the ignition switch | 800 RUB |
Replacing the brush unit lowering motor | RUB 3,000 |
Repair of the brush drive motor | RUB 1,400 |
Cleaning / replacing fluid hoses | RUB 2,000 |
Travel motor repair | RUB 1,400 |
replacement of the drive motor | RUB 3,000 |
Replacing the vacuum cleaner | RUB 1,400 |
Replacing the motor brushes | RUB 500 |
* The cost of spare parts may vary depending on the configuration of the Cleanfix floor cleaning equipment | |||
Name of spare parts | Qty | Price per piece from * | the total cost |
---|---|---|---|
Fluid supply filter | 1 | RUB 5,050 | 5 050 RUB |
Vacuum pump air filter | 1 | 850 rub. |
RUB 850 |
Corrugated hose | 1 | RUB 4,900 | 4 900 rub. |
scraper frame | 1 | RUB 11,100 | 11 100 rub. |
rear scraper (external) | 1 | 3 400 rub. |
RUB 3,400 |
back scraper (internal) | 1 | 1 550 rub. |
RUB 1,550 |
vacuum pump hose | 1 | RUB 3,300 | 3 RUB 300 |
scraper bolts | 4 | 225 RUB | 900 rub. |
brush head motor brushes | 4 | 11 900 rub. |
RUB 47 600 |
brush unit lowering motor | 1 | 29 800 rub. |
RUB 29 800 |
Disc brush | 2 | RUB 12,050 | 24 100 rub. |
Wheels (special offer - check the price) | 2 | RUB 13,600 | RUB 27,200 |
Brush unit motor | 2 | RUB 60,700 | 121 RUB 400 |
Egnition lock | 1 | RUB 2,950 | 2 950 rub. |
water inlet hose | 1 | RUB 5,050 | 5 050 rub. |
Brush set skirt | 1 | 19 400 rub. | 19 RUB 400 |
How to hide deep cracks
Strongly noticeable damage to furniture cannot be easily hidden with improvised means. To restore the original appearance and restoration, a comprehensive approach to solving the problem is required.
Site preparation
Before starting work, you need to thoroughly clean the surface of the furniture from dust and dirt. Cover the cleaned area with a degreaser and allow to dry. Also, at the preparation stage, you need to decide what material will be used to hide defects.
Apply the material
The purchased material is applied with a suitable tool or cotton pad to the damaged area. When applying, care should be taken to ensure uniformity. Excess material is carefully removed with a spatula.
Surface grout
After processing the scratched areas, you need to wipe the surface. During this procedure, the furniture coating becomes smoother and more even. As a rule, fine-grained sandpaper is used for grouting.
Painting
On top of the applied camouflage material, a layer of paint is applied, which matches the color of the rest of the furniture. The paint not only visually hides defects, but also provides additional protection against new damage.
Floor cleaning machine repair.
In the case when the cleaning equipment is still new, that is, the warranty period has not expired, it can be repaired at a service center.An exception may be the case when repairs need to be made urgently, as soon as possible. It is not only thankless, but also dangerous to establish work and repair floor cleaning machines on your own. Firstly, this kind of cleaning equipment is a complex system that only specialists can understand. Secondly, it is sometimes very difficult to find the cause of the breakdown. Thirdly, self-repair does not guarantee the normal operation of the equipment in the future. And fourthly, the repair of industrial equipment with your own hands can lead to damage to other structural elements of the equipment, up to the need to purchase a new scrubber drier.
Of course, everywhere there are exceptions, if the scrubber is not repaired in a timely manner, one day it will reach such a state when there will be nothing to repair. That is, it will be much easier and cheaper to buy a new car than to restore an old one. Therefore, if the cleaning equipment does not work as usual, there is a hum and an incomprehensible noise that differs from the sounds when the machine is operating in normal mode, it is necessary to immediately diagnose and then repair it.
Do not be shy: ask for a replacement during the repair
Few people know: if the equipment is subject to warranty repair, then the seller, by law, must give you a similar model in return. This is the procedure for warranty repair. For example, you have given a mobile phone to be repaired. But they will give it back in 2 weeks. How do you live in the 21st century at this time? The algorithm is as follows:
- Immediately, giving the technician for repair, write in the statement that you need another phone. The law obliges the seller to create a so-called exchange fund, from which equipment is issued for temporary use. It includes mobile phones, vacuum cleaners, irons, TVs, microwaves, washing machines, freezers and a bunch of other appliances. Use it while your vehicle is being repaired.
- If your refrigerator or washing machine is out of order, write a statement demanding a replacement for your home. Must be delivered at the expense of the contractor. This applies to bulky goods that weigh more than 5 kg.
- What replacement should be sent to you? A similar technique of proper quality, of the same brand, modification.
- If your phone from repair is delayed, but you were given another one for a while in exchange, you still have the right to compensation of 1% (if you did not sign under a different term).
- Does the seller say he doesn't have a replacement item? He must satisfy your request within two months from the date of application. Of course, this is a loophole, thanks to which he can slyly refuse to give you equipment for temporary use. Will give your phone back from repair in 1.5 months. But at least he will see that he is dealing with a person who is aware of consumer rights.